Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website.

Personal Information

Personal information may include:

• Full name
• Email address
• Phone number
• Billing address
• Payment information
• Driver-related information (if required for bookings)

This information is collected when you:

• Make a booking
• Contact customer support
• Subscribe to newsletters
• Fill out forms on our website

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral sources

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Process and manage car rental bookings
• Provide customer support
• Communicate booking confirmations and updates
• Improve website functionality and services
• Detect fraud and ensure security
• Send promotional offers and marketing communications (if you opt in)

We may also use aggregated, non-identifiable data for analytics and research.

3. Sharing of Information

Carentalz.com may share your information with:

Rental Service Providers

Your booking details may be shared with third-party rental companies in order to complete your reservation.

Payment Processors

Secure payment providers may process your payment information to facilitate transactions safely.

Service Providers

We may share information with trusted partners that help operate our website, including:

• Hosting providers
• Analytics providers
• Customer service tools
• Marketing platforms

These partners are required to protect your information and use it only for authorized purposes.

4. Cookies and Tracking Technologies

Carentalz.com uses cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze traffic and usage patterns
• Support advertising and marketing campaigns

Users may choose to disable cookies through their browser settings, although this may affect website functionality. For more details, please review our Cookies Policy.

5. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

Right to Know

You may request information about the personal data we collect, use, and disclose.

Right to Delete

You may request that we delete personal information we have collected about you, subject to certain legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt-Out of Sale or Sharing

Carentalz.com does not sell personal information for monetary value. However, you may request to opt out of certain data sharing used for targeted advertising.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the details listed below.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online platform can guarantee absolute security, and users share information at their own risk.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill bookings
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

8. Children's Privacy

Carentalz.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, it will be removed promptly.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Carentalz.com is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updated versions will be posted on this page with the revised effective date. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Carentalz Privacy Team

Email: support@carentalz.com

Website: https://carentalz.com